Hey. We’re so glad you’re here. These policies are here to keep things smooth, fair, and respectful for everyone—you, your instructors, the waitlist folks, and the cult-like community we’ve built together. Here’s the lowdown:
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1. Cancel Through the App
All scheduling and cancellations must happen through our booking system (either in the app or on our website).
We can’t guarantee a reply to texts, emails, or smoke signals—and Instagram DMs? Absolutely not. They’re chaos.
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2. Cancellation Windows
• Group Classes For Members: Cancel at least 8 hours before Class
• Group Classes For Non-Members: Cancel at least 12 hours before Class
• Private Sessions: Cancel at least 24 hours before
Late cancellations = lost credit.
No-shows = $30 fee.
(We do this to respect our instructors’ time and the clients stuck on the waitlist praying for a spot.)
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3. Be On Time (Or Early!)
We start on time. Doors may lock at the start of class for safety. Running late happens, but if you’re more than 5 minutes behind, we may not be able to let you in—and that’s a no-show.
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4. Membership Credits Don’t Roll Over
Monthly membership credits are use-’em-or-lose-’em.
We send reminders, but the best way to stay on top of your schedule is to book early and often. (Trust us: future you will thank you.)
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5. Class Schedule + Instructors May Shift
Our team is magical, but also human. Substitutions or schedule tweaks may happen. We always make sure whoever’s teaching brings the same high standards (and probably better hair than Sarah).
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6. General Studio Vibes
• No phones, no unsolicited corrections, no outside drama.
• Wipe down your equipment. Say thank you. Be kind.
• Talking during class? Only if it’s “holy sh*t this is hard” or “I love this song.”
• Respect our space and each other—especially in those first 10 minutes when your soul is still arriving in your body.
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7. Kink Is A Community
We’re more than a studio. We’re a sweaty, supportive, smart, and slightly unhinged movement collective. Show up like you belong here—because you do.
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Want to adjust your membership or have a question?
Text us at 781-483-7062 and we’ll take care of you.
(Just don’t try to cancel a class via text. Please. We beg.)